AUSTIN, TX — Nomad Internet, the nation’s leading provider of wireless high-speed internet to rural communities and travelers, today announced the official launch of RecycleNomad.com — a breakthrough self-service return and cancellation platform that simplifies the customer experience and promotes sustainability in the broadband space.
With this launch, Nomad becomes the first internet service provider in the industry to offer a “Try Before You Buy” program alongside a nationwide modem recycling initiative — delivering a frictionless cancellation experience while extending the life of equipment that connects customers in hard-to-reach areas.
“We built RecycleNomad.com to solve the two biggest frustrations customers have shared with us: hard-to-understand cancellation policies and the hassle of returning equipment,” said Jaden Garza, CEO of Nomad Internet. “This platform reflects everything we stand for — flexibility, transparency, and creating a better future for both our customers and our planet.”
Internet That’s Good for the Environment — and the Community
Nomad’s proprietary wireless modems are engineered to bring high-speed internet to places where cable and fiber lines don’t reach. When a modem is no longer needed, Nomad gives it a second life — collecting, inspecting, and reissuing devices through a professional recycling and refurbishment program.
With RecycleNomad.com, customers who no longer need their service can:
- Instantly generate a free prepaid return label
- Cancel service through a self-serve form — no phone calls required
- Return the modem within 30 days to avoid replacement fees
- Support modem reuse to help connect the next rural household
“Our modems aren’t just hardware — they’re tools for connection,” said Garza. “Every modem that gets returned can go on to help another family, another small town, another RV traveler. That’s what this program is really about.”
Internet on Your Terms: Try, Cancel, Recycle — All Online
Nomad’s Try Before You Buy model — now paired with RecycleNomad.com — sets a new standard in the broadband industry. If a customer’s location isn’t compatible with Nomad’s wireless network or they simply change their mind, they can exit with just a few clicks.
Here’s how it works:
- Visit RecycleNomad.com
- Enter your order number or modem serial info
- Generate your prepaid return label
- Ship the modem back within 30 days
- Once your return is initiated, billing is paused and your account is canceled
This transparent, no-hassle system gives customers the confidence to try Nomad service — with a clear path to cancel if it’s not the right fit.
Built on a Mission to Connect — and Respect
Nomad Internet was founded with a clear purpose: to bridge the digital divide. While major ISPs focus on dense urban markets, Nomad has focused on delivering fast, wireless internet to rural homes, RV parks, travelers, farms, remote businesses, and off-grid communities.
But Garza and the Nomad leadership team recognize that how a company treats customers at the end of their journey is just as important as how they’re welcomed in.
“We’re building a modern ISP that earns trust at every step — from the first click to the final return,” Garza said. “RecycleNomad.com is one of the most customer-friendly cancellation tools in the industry, and it’s just the beginning of where we’re headed.”
A Smarter Internet for Everyone
By simplifying the cancellation process, supporting equipment reuse, and eliminating unnecessary frustration, Nomad is delivering on its mission to create a more accessible, sustainable, and customer-first internet service.
RecycleNomad.com is more than a website — it’s a statement:
- You’re free to try the service — without pressure.
- You’re free to cancel it — without obstacles.
- You’re free to return your modem — without waste.
Learn More
To explore RecycleNomad.com and the full details of Nomad’s return and recycling process, visit:
About Nomad Internet
Nomad Internet is the largest wireless internet provider serving rural and mobile communities across the United States. By leveraging 5G, C-band, and custom-built modem technology, Nomad delivers high-speed internet to places traditional ISPs ignore. With a focus on innovation, sustainability, and customer empowerment, Nomad is reimagining what it means to stay connected — no matter where you live or roam.
